Return & Refund Policy


At ALVANO, we stand behind the quality of every piece we make. If you’re not fully satisfied with your order, we’re here to help quickly and hassle-free.

Money-Back Guarantee

We offer a 15-day money-back guarantee from the date your order is delivered. If your item isn’t the right fit, feel, or style, you can return it for a full refund, no questions asked.

Hassle-Free Returns

Returning an item is simple. Just contact us at support@alvano.co within 15 days of receiving your order. We’ll provide clear instructions and support throughout the return process.

To be eligible for a refund:

  • Items must be not damaged or washed.

  • The return must be initiated within 15 days of delivery.

  • Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

Once your return is received and approved, your refund will be issued to the original payment method within 1–2 business days.

Important Notes

  • We do not offer refunds for items returned after the 15-day window.

  • Return shipping costs may apply unless the item is damaged or incorrect.

  • Exchanges can be arranged based on stock availability—just let us know your preference.

Questions?

Reach out to us any time at support@alvano.co. We’re here to make sure you’re happy with every purchase.